Privacy Policy

Last updated: July 2026

Callanan Lawyers ("we", "us", "our") is committed to protecting the privacy of visitors to our website at www.callananlawyers.com.au (the "Site") and of our clients and prospective clients. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Site, you consent to the collection and use of your information as described in this Policy.

1. What Information We Collect

We may collect the following kinds of personal information:

• Contact details you provide via enquiry forms, email, or phone (e.g. name, email address, phone number, postal address).

• Information you provide when engaging us for legal services, including matter details relevant to your enquiry.

• Technical and usage data, such as IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and analytics tools (e.g. Google Analytics).

• Communications you send to us, including emails and messages submitted through contact or booking forms.

We do not knowingly collect sensitive information (such as health information) unless it is voluntarily provided and relevant to a legal matter you have engaged us to advise on.

2. How We Collect Information

We collect personal information directly from you when you:

• Complete a contact, enquiry, or newsletter sign-up form on the Site;

• Email or call us;

• Engage us to provide legal services; or

• Browse the Site (via cookies and analytics — see Section 6).

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide requested information;

• Provide legal services and manage the solicitor–client relationship;

• Send administrative communications (e.g. confirmations, invoices, updates on your matter);

• Improve the Site and understand visitor behaviour through analytics;

• Comply with our legal and regulatory obligations, including obligations under the Legal Profession Uniform Law (or applicable state legislation); and

• With your consent, send marketing communications such as newsletters or legal updates (you may opt out at any time).

4. Disclosure of Information

We do not sell personal information. We may disclose personal information to:

• Third-party service providers who assist us in operating the Site or our practice (e.g. IT providers, cloud storage, email/CRM platforms), subject to confidentiality obligations;

• Barristers, experts, or other professionals engaged in connection with your matter, where relevant and with your instructions;

• Regulatory bodies, courts, or government agencies where required or authorised by law; and

• Professional advisers (e.g. our accountant or insurer) where necessary.

Some service providers (e.g. cloud or analytics providers) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle your information consistently with the APPs.

5. Data Security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, including secure storage systems and restricted access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

The Site uses cookies and similar technologies to improve functionality and analyse visitor behaviour (e.g. via Google Analytics). Cookies are small files stored on your device. You can disable cookies through your browser settings, though this may affect Site functionality.

7. Access and Correction

Under the Privacy Act, you have the right to request access to personal information we hold about you and to request correction if it is inaccurate, out of date, or incomplete. To make a request, contact us using the details in Section 10. We may need to verify your identity before providing access.

8. Complaints

If you believe we have breached the APPs or mishandled your personal information, please contact us first using the details below so we can attempt to resolve the issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au

• Phone: 1300 363 992

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes constitutes acceptance of the updated Policy.

10. Contact Us

For questions about this Privacy Policy or to make an access/correction request, contact:

info@callananlawyers.com.au

Terms of Use

Last updated: July 2026

These Terms of Use ("Terms") govern your access to and use of the website located at www.callananlawyers.com.au (the "Site"), operated by Callanan Lawyers ("we", "us", "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. No Solicitor–Client Relationship

Use of the Site, or communication with us through the Site (including via contact forms or email), does not create a solicitor–client relationship between you and Callanan Lawyers. A solicitor–client relationship is only formed once we have agreed in writing to act for you, including agreement on scope and a costs disclosure where required under the Legal Profession Uniform Law or applicable state legislation. See our Legal Disclaimer for further detail.

2. Permitted Use

You may access and use the Site for lawful, personal, and informational purposes only. You must not:

• Use the Site in any way that breaches applicable Commonwealth, state, or territory law;

• Attempt to gain unauthorised access to the Site, its servers, or any connected systems;

• Introduce viruses, malware, or other harmful code;

• Scrape, copy, or reproduce Site content for commercial purposes without our written consent; or

• Use the Site to transmit unsolicited advertising or spam in breach of the Spam Act 2003 (Cth).

3. Intellectual Property

All content on the Site — including text, articles, graphics, logos, and design — is owned by or licensed to Callanan Lawyers and is protected under the Copyright Act 1968 (Cth) and applicable trade mark law. You may view and print content for personal, non-commercial reference only. You must not reproduce, distribute, modify, or republish any content without our prior written permission.

4. Third-Party Links

The Site may contain links to third-party websites for convenience. We do not endorse and are not responsible for the content, accuracy, or practices of any linked third-party site. Access to such sites is at your own risk.

5. No Reliance / Limitation of Liability

Content on the Site is provided for general informational purposes only and does not constitute legal advice (see our [Legal Disclaimer]). To the maximum extent permitted by law:

• We make no warranties as to the accuracy, completeness, or currency of Site content;

• We exclude all liability for any loss or damage (including indirect or consequential loss) arising from your use of, or reliance on, the Site or its content; and

• Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or other right under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded.

6. Indemnity

You agree to indemnify and hold Callanan Lawyers harmless from any claims, losses, or damages (including legal costs) arising from your misuse of the Site or breach of these Terms.

7. Availability

We do not guarantee the Site will be available at all times or free from errors or interruptions, and we may modify, suspend, or discontinue the Site (or any part of it) at any time without notice.

8. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes constitutes acceptance.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.

10. Contact Us

Callanan Lawyers 

info@callananlawyers.com.au